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From noise to the right tone Orchestrate your customers' voices and make better product decisions

Centralize and classify feedback to represent the voice of the customer in every product decision

Combine human expertise with AI to uncover customer needs at scale

Match human expertise with AI to uncover customer needs at scale.


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As seen in

Single source of truth


Bring together and organize your customer feedback in one place to have a clear picture of them

Invest your time where

really matters

Count with AI to help you finding patterns and categorizing all your feedback

Quantify qualitative at scale


Stop missing things due to lack of time to analyze the data


Insights in minutes, not hours

Analyze data and discover faster product trends, opportunities, and issues in what your customers are saying

Better Together

Spread knowledge about product perceptions and break down silos

betwen areas

Birdie is a feedback analytics platform for product teams

Birdie is a feedback analytics platform for product teams

A unique combination of leading-edge technology and human expertise to help companies create effective product strategies

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Do more with Birdie

Superpower your ability to understand your users with our AI-powered Feedback Analytics Intelligence

Resources to reduce the effort to reach the right insights in your routine

Feedback river

Feedback river

Create a live feed of your feedback like NPS, survey answers, support tickets, e-commerces and apps reviews and centralize all data in one place

Select or import your feedback like NPS, nurvey answers, support tickets, e-commerces and apps reviews and centralize all data in one place.

Content feed

Content feed

Keep your team up to date with fresh feedback in a timeline and track what customers are saying about your product

Keep update with freesh feedback in a timeline and follow up what customer are saying about your product

Labeling empowered by AI

Labeling empowered by AI

Save time by classifying feedback according to your criteria, count with Machine Learning to suggest similar terms, and scale your job

Save time by classifuing feedback according to your own criterias, count with machine learning to suggest similar terms and scale your job

Analysis

Analysis

Get an overview of product feedback in charts to analyze sentiment, follow trends, compare data, and discover your product strengths and weaknesses

Get overview of product feedback in charts to analyze sentiments, most common tags and discover your product strengths and weaknesses

Collaboration tools

Collaboration tools

Share feedback with your colleagues and be able to mention them in specific ones

Share feedback with your colleagues and be able to mention them in specif ones

Export

Export

Export charts in images or your data in spreadsheets

Export charts in images or your data in spreadsheets

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The Right answer, for the right people

Birdie helps your company teams to find insights for their challenges

Export charts in images or your data in spreadsheets

For Product Management

For Product Management

Drive better product decisions and prioritize roadmap based on your customer feedback


Drive critical product decisions and prioritize roadmap based on what your customer want.

For Product Marketing

For Product Marketing

Refine product positioning and create

key messages that stick to your audience

using your customers' words

Refine product positioning, and create key messages that stick to your audience using your customers' words.

For User Experience

For User Experience

Spend less time analyzing data from multiple sources, and use more time talking to customers


Spend less time analyzing data from multiple sources, and use more time talking to customers

For Customer Experience

For Customer Experience

Simplify your job to listen to customers' voice and collaborate with product team to ensure the

customers' pains will be heard

Simplify your job to listen customer voice, and keep updated with their needs.

Master customer understanding to superpower your product skills

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